Privacy Policy

When you register or make a booking, we collect your name, email address, mobile number, date of birth, passport details (for international travel), and payment information.

We automatically collect information about how you interact with our Platform — including IP address, browser type, pages visited, search queries, and time spent on pages.

We collect device identifiers, operating system, and mobile network information to optimise your experience across devices.

We use your personal information to process bookings, send confirmation emails and itineraries, and communicate about changes or updates to your travel.

We analyse your search history and preferences to show relevant deals, destination recommendations, and personalised offers.

We use your information to detect and prevent fraudulent transactions, protect the integrity of our platform, and comply with legal obligations.

With your consent, we may send you promotional emails or push notifications about deals and offers. You can opt out at any time via your account settings.

We share necessary booking details with airlines, hotels, and other travel providers to fulfill your bookings. These providers are contractually obligated to protect your data.

Payment details are securely transmitted to our PCI-DSS compliant payment partners. Get Trip Go does not store full card numbers.

We may disclose your information when required by law, regulation, or valid legal process such as a court order or government authority request.

You can access, update, or correct your personal information at any time through your account profile or by contacting us.

You may request deletion of your account and associated personal data. Please note that some data may be retained to comply with legal obligations or for fraud prevention.

You can opt out of marketing communications at any time by clicking 'Unsubscribe' in our emails or updating your notification preferences in the app.

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

We use industry-standard encryption (TLS/SSL), secure data centres, and access controls to protect your information. However, no transmission over the internet is 100% secure.